What do you do if after uploading your file dosen't work- how can we fix it

I uploaded the file as john show on the video but is not working contacted bluehost support and they can’t see to get me to pass this any advise how can I fix this problem I think I uploaded the zip file more than ones but Im afraid to deleted cus Im not sure how to do it can this be why is not working

Hi @Gilbertoalicea0! If you are afraid to delete the file on your file manager, that’s okay. You may create another folder under public_html. And from the folder you have added, upload the downloaded zip file from there. Once done, there should only be one file on the folder and extract that file. You may check this link for the updated manual method set up process.

I hope this helps.