Video not functioning

Video stopped working in my SAS program. The video player has disappeared. In its place is a message that reads Vimeo-refused to connect. I contacted support, and was told to open my SAS course and sign in. The problem is inside the open course.
I checked to make sure my Java was up to date, and I am running the latest update.
So I am at a loss at what to do next. I am on module 10 and I cannot progress, or review previous modules.
Does anyone know the number to reach John on Voxer?