Presell Manual Setup Issue

brianab7 · February 13, 2019, 11:22pm

Hi, I’m having a problem with the manual setup. I’ve done everything that John said in the video about going to bluehost.com and File Manger and then downloading the zip file and adding it to the test folder I made and everything exactly as he said but when I enter my website/test/ it just tells me there’s an error or that the site doesn’t exist. I have to type in my domain as the site, right? Or is that where I messed up?

brianab7 · February 13, 2019, 11:23pm

And yes I have a domain and the site is working, but the site/test/ doesn’t.

Chambers992 · February 14, 2019, 12:03am

Having the same issue

kerrif · February 14, 2019, 12:27am

Having the same issue

brianab7 · February 14, 2019, 1:16am

Nvm I fixed it. So what you wanna do is make sure that when you make the “Test” folder, place it under the “public_html” folder, (which John forgot to explain in the vid) and then when you type your website make sure that you type the folder name exactly as it is, meaning it’s case sensitive. I had to make my new folder named Test2 since the first one didn’t work. Here’s an image to give you an idea.

brianab7 · February 14, 2019, 1:18am

So just click the “public_html” folder so that it opens up like it is on the picture and then create the Test folder.

Chambers992 · February 14, 2019, 9:34am

I don’t understand the tech

ChansDream2019 · February 20, 2019, 9:26am

Brian,

Thank you so much on figuring this out. i applied your suggestions and it worked.

Again, thank you.

Chandler

brianab7 · February 20, 2019, 6:18pm

You’re very welcome. Happy to help.

sharineses · March 7, 2019, 5:31pm

Hi Brian,
I’ve tried what you shared. But my page suddenly came out this:

Does it work that way? Or is it something wrong if people click on the presell page?

brianab7 · March 21, 2019, 6:21am

Oh gosh, sorry I didn’t get to you in time. I just haven’t been around this forum as much anymore. Have your resolved your problem yet?

jerry_boutet · May 31, 2019, 1:22am

@brianab7 thanks you so much for that info re test folder under public_html . I spent hours trying to figure out why my site wouldn’t work

chantel_griffin8 · October 21, 2019, 4:41pm

I was having the same issue and I did this and it worked perfectly. Instead of creating a new folder, I clicked the test folder and moved it over the public folder, now it’s working.

Thank you!

yaslifestyle · March 19, 2020, 10:22am

What’s terribly annoying is, “why are we having to spend hours of wasted time searching the forum for these answers, when they should be in the course?” Add the updated link to the actual video so we don’t have to waste time feeling frustrated. There is something missing every week, every task has issues. Add the new info to the actual course. There are too many threads and too many places on all of JCs many websites to search through. This and other comments were added in Feb 2019, it’s now March 2020 and it’s still unresolved.