Page Identification

evandrokeila · July 15, 2020, 10:34pm

Good evening!

I’ve set up my FB Page, but when I’m creating an ad, Facebook doesn’t recognize the Page.

Identity issue.

Can someone help me?

Thanks

evandrokeila · July 15, 2020, 10:35pm

evandrokeila · July 15, 2020, 10:43pm

lizette1 · July 16, 2020, 9:35pm

Hi @evandrokeila, when you set up your fb ad account, did you access it through this option?

evandrokeila · July 17, 2020, 12:23am

Hi Lizette!
Thank you for your attention!

I did exactly it! After that, I followed step by step the show me how video.

lizette1 · July 20, 2020, 10:07pm

Have you tried starting again from the top and see if the page option will already show?

evandrokeila · July 22, 2020, 3:22pm

I’ve tried several times, using different browsers… I’m not getting it!
Do I have to set up business information? I mean, tax ID number?

daniellatoms · August 15, 2024, 8:08pm

I am having this same issue. Does anyone have any troubleshooting ideas?