Hello Imran, Iâve replied to your ticket and will repeat here for other customers
Googleâs interface changes every now and then and John is unable to record a new video every time that happens, as this unfortunately happens quite frequently as companies change regulations, add tools/options or alter menus.
Though the layout maybe have changed a little, most of the process is the same and the differences are slight, we rarely get messages that a customer is totally lost with the process, as most are able to figure this out.
You are now on the first steps of setting up a Google Ads account, thatâs why they take you through the automatic pre-tailored process from the start. In order to go on with an interface that is similar to Johnâs just complete this process or exit it, and go on to start a new campaign like John shows on the video, you are going to need to get to a main menu of your Google Ad account.
So once again, generally, please try either exit this screen or finish this process quickly (without activating the campaign), and you will get to a main menu that looks like Johnâs, there youâll be able to follow the steps.
Also, you may be viewing a different interface to John if the expert mode is turned off.
Google has an old interface and a new google experience. Try switching to expert mode, that should show you the right interface!
To do so:
- Once signed into your Google Ads account, click the Tools icon in the top right corner.
- Select Switch to Expert Mode .
Once youâve switched to Expert Mode, youâll be able to access the full Google Ads experience and create all Google Ads campaign types, e.g. Search, Display, Video, App, Shopping.
Hope this helps.