Why isn’t the help desk available?
Hiya! I’m able to access it just fine @ https://support.johncrestani.com/hc/en-us
and don’t forget, you do need to create an account and login and view the resources there!
If you’re still having issues, don’t hesitate to reach out to the support team at [email protected]
Can you help me with something?
@nikkiszabo12 sure, the support team can! Please use the email address I shared above to reach out to them directly. 
I went to the page the chat room isn’t open!
Oh I see the confusion. The email address isn’t a chat. You’ll actually want to send an email to the email address above 